Passenger Guide

Tri-Cities Airport Map for Passenger Guide

Delta, American and Allegiant

All airline passengers should arrive at least two hours prior to the scheduled departure time. Arrive even earlier during peak times, such as holidays, in case there are delays in parking or going through security. Most airlines require passengers to check baggage at least 30 minutes prior to departure. It is also required to be at the gate at least 20 minutes prior.


The Allegiant ticket counter is open for check-in 2 hours prior to departure and closes 45 minutes prior to departure, no exceptions.

Departure Times

Be aware that departure time means when the plane is scheduled to take off, not when passenger boarding may actually begin. Airlines have instituted 10 minute door closing policies, meaning all passengers must be in their seats 10 minutes before scheduled departure time. Airlines can deny boarding if you check-in less than 30 minutes before departure. Check with your airline for their policy.

Please note that at some major airports, passengers must now check baggage 45 minutes prior to departure. Check with your airline as you make your travel plans.

Boarding passes

Boarding passes may be printed from your home computer up to 24 hours prior to departure. You may also pick them up at the airline ticket counter, or self-service electronic check-in where available.

Be sure to check with your airline to confirm or if you have questions.

Baggage fees and rules

Baggage fees and rules are changing constantly and are not consistent with all airlines. Most major airlines now charge a fee for checked luggage.

For specific rules, please check with the carriers with which you will be traveling.

All items are subject to size and weight restrictions as well. Failure to adhere to your carrier’s weight and size restrictions for carry-on baggage may cause delays.

Air Travel 101

Whether it’s choosing what to pack, getting through security, or when to arrive, our Air Travel 101 series is here to help. We have helpful tips and advice for new and experienced flyers, so check it out!

Safety & Accessibility

A valid U.S. passport is now required to enter and leave most foreign countries. Only the U.S. Department of State has the authority to grant, issue or verify United States passports.

To obtain a passport for the first time, you must go in person to a passport acceptance facility located throughout the United States with two photographs of yourself, proof of U.S. citizenship, and a valid form of photo identification such as a driver’s license. Call for passport information: 1-877-4USA-PPT (1-877-487-2778). For TDD/TTY users, call 1-888-874-7793.

Be sure to check out this TSA website for information about the screening process for children, and what you can bring on board, such as baby formula, breast milk, and other liquids.
Parking & Transportation

Finding a parking place at the Airport is quick and easy, with long-term and short-term parking lots located directly across from the terminal building to allow quick access to the building with a minimum walking distance.

Safety & Operations

Passenger safety is our top priority at Tri-Cities Airport. Learn more about the agencies here to provide safety services and how to contact them. Including the TSA, FAA, and more.

Special Needs

At Tri-Cities Airport, we continuously work to meet the needs of all our passengers. Our goal is to provide an accessible and welcoming experience for all passengers and we are here to assist individuals with special needs.