Thank you for choosing the Tri-Cities Airport (TRI) for your upcoming flight. The Tri-Cities Airport Authority is highly committed to the health and safety of passengers, guests, partners and staff. We are diligently following the health and safety guidelines provided by public health officials at the federal, state and local levels.
Note: Federal law requires wearing a mask at all times in and on the airport and failure to comply may result in removal and denial of re-entry. Refusing to wear a mask in or on the airport is a violation of federal law; individuals may be subject to penalties under federal law.
Frequently Asked Questions
Masks are currently still required in the airport and aboard aircraft.
Proof of vaccination is not required in order to board a flight.
Proof of a negative COVID test is not required to travel domestically but IS required for re-entry into the United States following international travel.
Check your destination’s travel restrictions by clicking here.
Pre-book your taxi or rental car to ensure availability.
Arrive at the airport two hours prior to your scheduled flight time.
What to expect at the airport
- The airport terminal building is cleaned regularly and thoroughly every day. Building services staff are taking extra time to sanitize high-touch areas including seating, handrails, elevator buttons, counters, and other such surfaces. An electrostatic sprayer is used to clean seating.
- Hand sanitizers are available throughout the terminal.
- Airport HVAC system air filters have been upgraded to MERV 13 filters.
- Signs reminding everyone of good hygiene practices are found in the restrooms.
- Masks or face coverings are required throughout the airport.
- Clear acrylic shields have been installed in high traffic areas including airline ticket counters, rental car counters, TSA screening area, and the airport services counter.
- Individuals in the terminal should allow 6 feet between those not in your travel group.
- We remain in contact with service providers including retail, food & beverage, TSA, FAA, airlines and federal, state and local health officials. We will communicate updates or changes through TRI’s social media channels.
- We are also monitoring and implementing best practices shared through ACI-NA, AAAE, and other airport industry experts.
What to do before you arrive at the airport
- Stay home if you are not feeling well and contact your airline for information on changing your travel plans.
- Confirm your airline’s travel requirements as guidelines continue to change.
- Use technology to reduce touch points. Check in for your flight prior to arrival at the airport. Use the airline’s mobile app to scan your own boarding pass at the TSA security checkpoint and during the airline boarding process.
- Arrive two hours prior to your flight to avoid crowding caused by a last-minute rush. Arriving early also allows adequate time for checking bags, completing security screening and getting to the departure gate. Airline schedules may change and arriving early ensures you do not miss your flight.
- Consider asking friends or family to drop you off and pick you up outside the terminal. Free parking is available in the cell phone waiting lot for guests waiting for arriving passengers.
What to expect from the airlines
All airlines serving TRI have implemented significant operational changes to make your flights even safer. If you have questions about current or upcoming flights, fee waivers, or other flight-related concerns, please contact the airline directly.
What to expect at the security checkpoint
Wear facial protection.
TSA officers will be wearing masks or facial coverings and passengers are required to as well. TSA may request a brief removal of the mask or face covering at any point during the screening process.
Practice social distancing.
Passengers should allow for social distancing to reduce direct contact between employees and travelers whenever possible without compromising security. Noticeable adjustments leading up to the security checkpoint include, increase the distance between individuals as they enter the security checkpoint, placing visual reminders of appropriate spacing on checkpoint floors and staggering the use of lanes where feasible. No two airports are alike, so this could look different at each airport.
Keep possession of boarding passes.
Passengers will be asked to keep possession of their boarding passes and self-scan with them at the podium. After scanning, passengers should hold their boarding pass toward the TSA officer for visual inspection. This reduces the TSA officer’s need to touch a passenger’s boarding pass thus reducing potential for cross-contamination.
Passengers should take extra care to ensure that they do not have any prohibited items, such as liquids, gels or aerosols in quantities greater than 3.4 ounces in their carry-on bags (water bottles, shampoo, etc.) If a bag is found to contain a prohibited item, passengers may be directed to exit security with their carry-on bags to remove and dispose of the item. By packing smart, the need for TSA officers to touch the content inside a carry-on bag is less likely, reducing the potential for cross-contamination.
Travelers are also encouraged to remove items such as belts, and items from their pockets, like wallets, keys and phones, and put them directly into their carry-on bags instead of into the bins to reduce touch-points during the screening process.
Large hand sanitizer allowed in carry-on.
Passengers may now include one 12 oz. liquid hand sanitizer in carry-on bags, but it will need to be removed for screening. The 3-1-1 liquid rule still applies to all other liquid. Sanitizing wipes in any quantity can be placed in carry-on bags as well.
Separate food for X-ray screening.
Passengers should place their carry-on food items into a clear plastic bag and place that bag into a bin. Food items often trigger an alarm during the screening process; separating the food from a carry-on lessens the likelihood that a TSA officer will need to open the carry-on bag and remove the food items for a closer inspection. This requirement allows social distancing, reduces the TSA officer’s need to touch a person’s container of food and reduces the potential for cross-contamination. TSA PreCheck members do not need to remove items from their bags.
- If your driver’s license or state-issued ID expired on or after March 1, 2020, and you are unable to renew at your state driver’s license agency, you may still use it as an acceptable identification at the checkpoint. TSA will accept expired driver’s licenses or state-issued ID a year after expiration.
- DHS extended the deadline to obtain a REAL ID-compliant driver’s license. The new deadline is May 3, 2023. Learn more on TSA’s REAL ID webpage.
Please be aware of and follow the CDC guidelines for staying healthy, applicable for everyday life and travel. These include the following:
- Wash your hands often with soap and water for at least 20 seconds, especially after using the restroom, before eating and after blowing your nose, coughing or sneezing. Also wash your hands prior to and immediately following the security checkpoint screening process.
- Properly cover coughs and sneezes with a tissue, then throw away the tissue in the trash and wash your hands.
- Avoid touching your eyes, nose and mouth.
- Avoid close contact with people who are sick.
- Stay home if you are sick.
U.S. Department of State — travel.state.gov/content/travel/en/traveladvisories/traveladvisories.html/
Sullivan County Regional Health Department — sullivanhealth.org/covid-19
Find State Health Departments — cdc.gov/publichealthgateway/healthdirectories/healthdepartments.html